Iowa HHS Targeted Case Management is 515-281-7163.

Iowa Total Care Members
Member Services: 1-833-404-1061 (TTY: 711)
Closed on these holidays: The State holidays are: New Years Day; Martin Luther King, Jr.’s Birthday; Memorial Day; July 4th; Labor Day; Thanksgiving; Day after Thanksgiving; and Christmas Day
24/7 Nurse Advice Line: 1-833-404-1061 (TTY: 711)
Pharmacy Services: 1-888-996-0082
Email: You can send us an email using your Iowa Total Care online account on our website.

Iowa Total Care Providers
Provider Services Hours: Monday through Friday, 7:30 a.m. - 6:00 p.m. Central Time
Provider Services Phone Number: 1-833-404-1061
Pharmacists Only: 1-833-750-4405

Wellpoint Case Management
24-hour Nurse HelpLine at 866-864-2544 (TTY 711) for 24/7 medical advice. If you need help in another language, we offer no-cost translation services.

You can also reach a representative by phone Monday through Friday from 7:30 a.m. to 6 p.m. Central time at 833-731-2140 (TTY 711).